Weekly check-in
Five questions, under two minutes for the client. Same ones every week, because the value is in the comparison.
- How many of your planned sessions did you complete this week? (number)
- How did training and energy feel overall this week, 1-10? (scale)
- How closely did your eating match the plan, 1-10? (scale)
- How were your sleep and stress this week, 1-10? (scale)
- Anything you want me to know, change, or look at? (open)
Why this mix: a session count plus three 1-10 scales give you trends you can track week to week, and one open question catches what the scales miss. Short enough that clients keep answering honestly.
Monthly deep dive
Replaces the weekly, once every 4 weeks. This is where programming decisions get made.
- Measurements or progress photos, as agreed at onboarding.
- How do you feel about your progress toward your goal, 1-10? (scale)
- What is working best in the program, and what would you change? (open)
- How is the coaching itself working for you: check-ins, feedback, communication? (open)
That last question makes some coaches flinch. Ask it anyway. A client who tells you the communication feels thin in month two is a client you can keep.
One design rule keeps the whole thing honest: every question must change what you would do. If a slid score or a surprising answer would not alter the program, the message you send, or the conversation you start, cut the question. The full system, including how to respond so clients feel seen, is in the guide to client check-ins that keep clients. When a check-in surfaces a client drifting, the retention guide maps each churn cause to its fix.
Check-ins run on rails when they live in the same place as the programming. QuickCoach sends structured check-ins, tracks the trends, and keeps client history on one screen, free for up to 20 active clients with no time limit. Start free.