How Train Smarter and Harder Simplified Remote Coaching for General-Population Clients

What is Train Smarter and Harder and why does it use QuickCoach?

TL;DR: Train Smarter and Harder is a small-group personal training gym in Northern California, owned by Jenny Rearick. It offers remote programming alongside in-person training. After a feature-heavy platform proved too complex and costly for its general-population clients, the gym switched to QuickCoach for a simpler, more affordable way to coach.

Train Smarter and Harder is a small-group personal training gym in Northern California, owned by Jenny Rearick. Alongside in-person training, the gym offers remote programming to some of its members, helping clients stay consistent with structured workouts, coaching, and guidance they can use in the gym.

The challenge

Why did a feature-packed platform stop working for their clients?

Jenny's team initially chose a software platform packed with features. But while the platform offered plenty of functionality, it also came with a high price, a steep learning curve, and a lengthy onboarding process.

The biggest challenge wasn't creating programs. It was helping adult, general-population clients feel comfortable and confident using the software. For older clients and people who weren't especially comfortable with technology, all those extra features became obstacles instead of advantages.

"A lot to learn, a lot to onboard our clients with. And at the end of the day we just kept running into obstacles, helping our adult clients, general population community feel confident using the software."Jenny Rearick

The switch

How does QuickCoach keep remote coaching simple?

Train Smarter and Harder switched to QuickCoach because it focused on what their coaches and clients actually needed. Instead of navigating a complicated platform, Jenny's team could write clear programs and deliver them through a straightforward interface, using online personal training software built for everyday clients.

With QuickCoach, coaches can add exercise videos, written coaching cues, and the structure clients need to complete their workouts independently. The platform is simple on both sides: easy for coaches to manage and easy for clients to understand. Just as importantly, it gave the gym a more affordable way to offer remote programming without paying for features its clients didn't need.

"At the end of the day, we just didn't need all this extra stuff. We just want to be able to write our clients clean programs that they can come in, do in the gym, get videos and some coaching, written coaching cues, and that's exactly what we're able to do."Jenny Rearick

★★★★★ "Not only is the interface super simple for our users, our clients, but it's also really simple for us on the coaching end." Jenny Rearick, Train Smarter and Harder

The result

What changed for coaches and clients after switching to QuickCoach?

After moving to QuickCoach, Train Smarter and Harder found a remote coaching workflow that matched the needs of its community. Clients can open their programs, follow the exercises, watch demonstrations, and use the coaching cues without feeling overwhelmed by unnecessary technology.

For Jenny and her team, the result is a simpler and more practical way to support remote clients, especially older adults and general-population members who value clarity over a long list of complicated features. It also supports the gym's wider work, from small-group personal training to youth and college sports performance training.

Story verified by the QuickCoach team, September 2026. Jenny Rearick consented to be featured.